Registration & Check-In / Exhibit Floor Open / Continental Breakfast

Welcome & President’s Message from Kim Osinaike

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The Story of aIPAM

Katherine Murphy – Co-founder of aIPAM

After decades of experience in patient access in Chicago, Katherine and a couple of Chicago area

revenue cycle vendors teamed up to form aIPAM.  An Illinois association dedicated to patient

access and the revenue cycle.  aIPAM has been active in the Midwest putting on regular seminars

focused on patient access for over 20 years. 

Patient Command Center

John Zaharis – Regional Director Patient Access Advocate Health

This presentation will outline organizational efficiencies gained by harnessing EPIC's Transfer Center Module for Patient Intake.  The Patient Command Center is an innovative solution designed to streamline patient care. With its focus on patient-centered care, the command center helps to ensure that every patient receives timely, efficient, and personalized care from admission.

Break / Exhibit Floor Open

Recruiting with AI

Miriam Merens – LaSalle Network

How to use AI as a form of employee engagement

Sponsorship / Vendor Introductions from Kim Osinake

Lunch / Exhibit Floor Open

Face of tomorrow's Revenue Cycle

LaSheena Lee – One Source Revenue Partners

Analyze the role of AI and automation in healthcare revenue cycle management and how to balance efficiency with human expertise.

Leadership

Wendy Roach – Advocate Health - Leadership is a journey of inspiration, guidance, and empowerment. But what must leaders do to be their most effective? This presentation will delve into the power of emotional intelligence, the principles of servant leadership, and how these qualities are shaping the future of patient access. Whether you're refining your leadership approach or looking to inspire those you lead, this session will provide actionable insights to help you lead with purpose and impact.

Enhancing Prior Authorization and RCM Efficiency with Automation

Alex Dawson, Senior Product Manager Janus Health

This discussion will explore how automation enhances the prior authorization process, reducing delays and administrative burdens while improving the patient experience. We’ll focus on how intelligent automation streamlines approvals, minimizes care disruptions, and accelerates access to necessary treatments—ultimately leading to better outcomes and financial efficiency for both patients and providers.

Cocktail Reception 

Enjoy networking and time with our vendor exhibitors/sponsors while having a beverage and hors d’oeuvres