7:30 -9:00 AM            Registration & Check-In / Exhibit Floor Open / Continental Breakfast
 
9:00 - 9:10 AM           Welcome & President's Message from Amanda Hayes

9:10 - 10:00 AM         Paul Shorrosh, CEO / Founder Accureg. From Transactional to Strategic: A Comprehensive Approach to Transforming your Front-End to improve Revenue Capture, Patient Experience, and Cost to Collect.  Today up to 30% of provider revenue is due from patients. The rest comes from payers, but only after winning the battle for reimbursement. Up to 80% of denials are predictable and preventable at the front door, and the likelihood of collecting patient liability is triple if financial liabilities are discussed and payment options are offered.
 
10:00 - 11:00 AM        Óscar Iván Zambrano, “A Health System’s Approach to LGBTQ Health”. Oscar works for Advocate Aurora Health and has a regional role within the Business Development division in Chicago. He will describe a successful approach to health equity for LGBTQ patients in Chicago. Discuss success factors and challenges experienced in developing a Diversity and Inclusion Strategic Platform for LGBTQ patients and employees. Discuss logistical elements to the execution of an LGBTQ Health System Development Platform  

11:00 - 1:00 PM           Lunch / Exhibit Floor Open- Thanks to Lasalle Network and Experian for sponsoring Lunch

11:10 - 11:20 AM        Awards Ceremony

 
11:20 - 12:10 PM        Sponsorship / Vendor Introductions from Kim Osianaike

1:00 - 1:50 PM               Sherry Evenson, MBA, FHFMA System Director of Patient Access, Aspirus, Inc “Patient Access New Service Model: Cross training to Create a One Stop Shop” Learn how utilizing the Lean Six Sigma process can be effective in rolling out point of service collection. We’ll also address how bringing financial counseling under Patient Access unifies collection efforts and how reducing FTEs results in an enhanced patient experience.
  
1:50- 2:40 PM               Keith Truax, FrontRunnerHC Topic: Revenue Cycle Optimization Through Coverage Technology with Real World Solutions

2:40 - 3:30 PM                   Peter Van Frayen, director at Vyne. Creating a Successful Work from Home Program in Patient Access New trends are emerging across the country in Patient Access. Patient Access experts are learning the value of an at-home workforce. The drivers behind this shift range from employee satisfaction and retention to cost reductions and increased productivity. Moving a workforce to an at-home environment demands considerations such as paperless revenue cycle, facility compliance, proper home office environments, secure access and methods to monitor team productivity, compliance and collaboration.

3:30-5:00                   Cocktail Reception & Raffle - Must be present to win! Enjoy networking and time with our vendor exhibitors/sponsors while having a beverage and hors d'oeuvres.

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Thanks to our Gold Sponsor and for sponsoring Cocktail Hour:

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